In addition to these current features, we are working with retailers and delivery partners to bring in further useful features to help you manage your deliveries as proactively as possible.
Instead of having to click back on links to visit a carrier’s website, we send tracking alerts to you. We mainly track the major carriers in the UK and Ireland.
Choose default settings for your alerts, and change them for any particular delivery, to get the alerts you want.
Your order is coming, but you won’t be at home; share the tracking information with a friend who could be, to avoid a mis-delivery.
We give FREE email tracking alerts for the first 10 parcels we track for you in a rolling 30-day period (i.e. alerts for up to 121 parcels a year).
Text messages are more immediate and less likely to be missed than an email or a notification. If you have an important delivery coming, you might want to use text alerts.
The richest experience for our service is on our website, and we have brought much of that functionality into our app, so that you can set up and view your deliveries across platforms.
To help you monitor your orders, you can record the retailer for each delivery in ParcelSpace.
With participating retailers, we have brought in automatic order input and messaging, to make it easier for you to receive your parcels and sort out any problems.
You can adjust default alert preferences, set up texts, enter your home address
Enter the tracking number, select an address and enter a name
You can adjust your alert settings and add the retailer
“The last thing I did at night was to put the tracking number into ParcelSpace. When got up, I had ParcelSpace alerts to let me know my iPad was out for delivery, and that helped me plan my day. It wasn't until later on that I got an email from Apple.”- George
“Recently when my husband ordered an expensive jacket from New York, he expected me to wait in for the delivery! Luckily with the ParcelSpace app I was able to follow it's journey across the Atlantic and be there when it arrived without much disturbance to my busy day…”- Alice
“The first day our parcel was out on the road for delivery was not very satisfactory. It was claimed that a card was put through our door, but we are not convinced our door was ever reached. So I logged the tracking number into our ParcelSpace account. That provided much peace of mind when the parcel actually arrived. The tracking emails meant I knew from work what was going on at home.”- Peter
Have you told a friend about a delivery experience you have had? We call that a ‘delivery story’.
Tell us your delivery stories. We may be able to help you: